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 Content Reviewer

Empresa: Arvato CRM Solutions
Tipo: Tempo Inteiro
Data: 21-6-2018
Zona mais emprego Lisboa
Categoria mais emprego Serviços Técnicos
Referencia # 5058212

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Job Title: Content Reviewer
Reporting to: Team Leader
Location: Lisbon

Overall Job Purpose

This position offers you the opportunity to work alongside one of our high profile clients who specialise in internet based searching and video sharing platforms. As a Content Reviewer you will be responsible for the day to day management of potentially sensitive internet content, ensuring a quality experience is provided to millions of internet users.  As a reviewer you will have the opportunity to make a significant and direct impact on the quality of our client’s social media and advertising products. Content Reviewers will be responsible for optimal quality and productivity levels.

Duties & Responsibilities

Responsible for evaluating online social media, web page content and advertising content in conjunction with client policy
Visually navigate and review images, videos, accounts and text-based content
Escalate violations of client policies using internal tools
Maintain a high level of quality in each case that you review
Achieve weekly productivity deliverables as part of daily workflow
Balance priorities of daily workflow tasks in line with client needs
Opportunity to participate in client meetings to discuss findings and make on-going recommendations
You may be required from time to time to support different workflows/products/markets

Required Qualifications & Experience

Fluency in written and spoken English and the required language for this role is essential
Experience navigating internet websites including social media, commercial websites etc.
Broad knowledge of current national and international political, historical and social news
Comfortable with reviewing internet content that may be deemed inappropriate and/or contain explicit material
Proven ability to deliver highest quality results while paying strict attention to detail
Ability to be flexible and adaptable to meet changing business needs
Ability to work in a fast paced environment with high volume and complex demands
Can remain positive during challenging assignments
Strong work ethic and ability to work with minimal supervision
Intermediate I.T skills with the ability to quickly learn new tools

Competencies

Solutions Orientated
Initiative
Collaboration
Organisational commitment
Customer Focus
Teamwork
Organisation & Planning
Results Orientated
Attention to detail
Problem Solving & Information Gathering
Resilience & Adaptability

What we offer

Vibrant, multi-cultural city centre environment
Quarterly performance bonus
Comprehensive Benefits Package
Employee Assistance Program
Subsidised Health Insurance
Access to Discount Schemes
Career & Personal Development
E learning access
Paid Annual Leave
Paid Sick Leave after Probation

About Arvato

Great brands entrust their customer service to Arvato. We’re global with a long-term perspective, cross customer journey know-how and support Driven by technology, differentiated by experience, powered by people.

Arvato is the Industry and Services Division of Bertelsmann AG, which ranks among the world's leading companies. Find out more here: www.arvato.com/en

Arvato is an equal opportunities employer and embraces diversity and does not discriminate on the grounds gender, age, ethnicity, race, nationality, religion, disability, gender identity, sexual orientation, marital or civil partnership status.

At Arvato we recognise that different ideas, perspectives and beliefs are valuable assets that contribute and shape our company culture and are fundamental to our core basic values of partnership, creativity, entrepreneurialism and social responsibility

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

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