Kelly Services is a leader in providing workforce solutions and our client is creating a global and trustworthy brand for those who are seeking accommodation. Since 2013, has become the international reference portal for booking accommodation, reason why they are the solution to the housing problem. With one office in Lisbon, they have an innovative working concept and operating on the e-bookings sector, our client is always looking for smart engaged people who think different and want to become a part of a challenging project.
Currently, for their Lisbon office, we are looking for Bookings Account Manager to reinforce our client's team, based in Lisbon, Portugal.
As a Booking Account Manager, you will be the first person of contact for our client's guests, when they have questions or doubts about some specific accommodation or others issues related to this process. You should also guarantee that in the same phone call, the rental process is done and completed, by assuring that the guests are absolutely satisfied and that they've found and rented an accommodation displayed in our client network.
Major Responsibilities: - Create and ensure a fruitful relationship with guests; - Promote good Guests; - Guarantee tho close the rental process in the first approach
Required skills and experience: - Experience in account management and/or customer care; - Fluency in Italian and English (written and spoken C2 level); - Team player and willing to join a multicultural workplace; - Organized, able to multitask and to face successive changes; - Proactive and autonomous; - Creative and critical thinker; - Empathic and an effective speaker; - Data and results-driven.
We offer: - Direct employment contract with our client; - Good salary range; - Opportunity to grow professionally in a company; - Chance to join a team with multicultural spirit.
If you believe you meet these requirements and are looking for an interesting challenge in Portugal, please reply to this job add and send us your application.
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